Privacy Policy for AutoDetailing Lux
At AutoDetailing Lux, safeguarding the privacy of our distinguished clients and visitors to our online platform is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our website and services, in compliance with Swiss data protection laws and the General Data Protection Regulation (GDPR). By engaging with our site or services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our premium vehicle care and tuning services.
- Personal Identification Information: This includes information you voluntarily provide, such as your name, email address, phone number, and postal address when you inquire about our services, book an appointment, or subscribe to our newsletters.
- Vehicle Details: To tailor our services, we may collect information about your vehicle, such as make, model, year, and specific service requirements.
- Usage Data: We automatically collect information on how our site is accessed and used. This "Usage Data" may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We utilize cookies and similar tracking technologies to monitor activity on our service and hold certain information to enhance your experience.
2. How We Use Your Information
The data we collect is used for various purposes to provide and improve our luxury vehicle care services:
- To provide and maintain our service, ensuring optimal functionality and a seamless user experience.
- To notify you about changes to our luxury vehicle care and tuning services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support and respond to your inquiries regarding our premium services.
- To gather analysis or valuable information so that we can improve our offerings.
- To monitor the usage of our service to ensure quality and prevent misuse.
- To detect, prevent, and address technical issues impacting our online platform.
- To send you marketing and promotional communications about exclusive services, offers, and news that may be of interest to you, based on your preferences.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), AutoDetailing Lux's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you, for example, to provide detailing services.
- You have given us explicit permission to do so.
- The processing is in our legitimate interests and not overridden by your rights.
- To comply with the law.
4. Disclosure of Your Information
We are committed to maintaining the confidentiality of your personal information. Your data may be disclosed in specific, limited circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: AutoDetailing Lux may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of AutoDetailing Lux, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
5. Security of Data
The security of your data is paramount to us. We have implemented a range of robust security measures design to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, particularly if you are in the EEA, you have certain data protection rights. AutoDetailing Lux aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Your rights may include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us:
AutoDetailing Lux
Musterstraße 123
8000 Zürich
Schweiz